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Imprint and Disclaimer

Imprint

DEKRA Certification GmbH
Handwerkstrasse 15
70565 Stuttgart
Deutschland
Telefon: +49.711.78 61-25 66
Fax: +49.711.78 61-26 15
E-Mail: certification.de@dekra.com

Managing Director:

Dr. Rolf Krökel
Amtsgericht Stuttgart
HRB Nr.: 17662
Ust.-ID-Nr.: DE 811 976 119
Responsible for content:
Marketing
Ra-eesa Khan

Disclaimer

All rights reserved.
This website was created with due care. DEKRA makes the information available without warranty or guarantee of any kind, be it expressed or implied. Even on the assumption that the information provided hereinare accurate, the same may nonetheless contain unintentional errors or inaccuracies.
DEKRA does not claim as its own, nor assume responsibility for, information on third-party sites that can be reached via links on DEKRA websites (www.dekra.com or any other DEKRA domain); and in particular, DEKRA is not under any obligation to review the contents of such third-party sites. DEKRA categorically distances itself from information and representations which violate applicable laws or common decency.
DEKRA’s website is protected by copyright, the right to intellectual property, and all other relevant rights. Programmes, pictures, texts and information, among others, contained therein are the intellectual property of DEKRA insofar as there are no other intellectual property rights existing. Duplication, distribution, storage, sending, transfer and/or reproduction of the content without DEKRA’s written consent is expressly prohibited.
We reserve the right to make technical modifications and errors.
Please contact DEKRA Stuttgart directly for more information.
Copyright © DEKRA
DEKRA e.V., with its headquarters in Stuttgart, is officially recognized as a monitoring organization in accordance with Annex VIIIb StVZO, for the federal states of Bavaria, Baden-WĂĽrttemberg, Bremen, Hamburg, Hesse, Lower Saxony, North Rhine-Westphalia, Rhineland-Palatinate, Saarland and Schleswig-Holstein; you can find the responsible supervisory authority for each federal state here.
DEKRA e.V. Dresden is officially recognized as a monitoring organization within in accordance with Annex VIIIb StVZO, for the federal states of Berlin, Brandenburg, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt and Thuringia; you can find the responsible supervisory authority for each federal state here.

No participation in consumer dispute resolution proceedings

As a service and customer-oriented company, we at DEKRA always endeavor to resolve in an amicable manner any differences or conflicts arising from our contractual relationships. In the event of any complaints, our customers may contact the processing branch or our central customer service department at any time via the hotline number +49 (0) 800-3333333. If and to the extent that no mutual solution can be reached with the customer, the customer may take recourse in regular courts. The courts will then decide on the existence or non-existence of bona fide claims in accordance with the applicable law.
We are convinced that this system best meets the requirements and expectations of our customers. In our view, a consumer dispute resolution procedure is unnecessary. Due to the intransparency associated with such a procedure (no publication of decisions and the absence of absolute binding nature of mandatory consumer law), we even see the risk of existing consumer protection rights being undermined. We have therefore decided not to participate in dispute resolution proceedings conducted by consumer arbitration boards.